Frequently Asked Questions


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Do I need to see a physician before receiving physical therapy treatment?

Yes. Michigan law requires a referral from your physician before you can receive physical therapy. We welcome everyone into the clinic and will be happy to provide an evaluation without a referral, but we require a referral from a doctor before we can begin treatment.
Keep in mind that our services extend beyond traditional physical therapy where no referral is required.

Do I need to see a physician to attend the Sports Performance Institute?

No. The Sports Performance Institute is available to everyone without the referral from a doctor. All you need is the desire to be better, and we will provide the pathway to success.

My doctor’s office scheduled an appointment at another Physical Therapy location, but I would rather come to Shoreline Sport & Spine. Do I have a choice?

Absolutely. You are in control of your care and have the right to seek treatment at the best provider. Your physician can recommend a location, but you should choose a place where you are comfortable and will receive the best care.

Will my doctor be notified of my progress?

Absolutely. Shoreline Sport & Spine provides your physician with progress reports on an ongoing basis so they can track your progress from beginning to end.

What insurances do you accept?

Shoreline Sport & Spine works with most of the top insurance companies and will gladly bill your insurance for services rendered. We can verify that we accept your specific insurance with a quick call to us.

There are instances where some services or programs are not covered by insurance, and we will do our best to keep you well informed of your financial obligations for the services you receive. Generally speaking, fitness, wellness, and performance enhancement programs are not covered as part of most insurance plans, despite their high value to your overall health.

What if I don’t have insurance?

Shoreline Sport & Spine offers affordable payment options for those patients who are uninsured or have high deductible plans and would prefer to pay cash.

Who will be my therapist? Can I choose a specific therapist?

At Shoreline Sport & Spine we take considerable effort to match clients needs and personalities with our therapists. If there is a specific therapist you would like to see, we will make all efforts to ensure she or he provides your treatment.

How long is an appointment?

Each visit is individualized and custom-tailored depending on condition and individual needs and preferences. Most appointments last 30-60 minutes.

What do I need to do to prepare for my first visit?

We ask that you arrive 15 minutes early for your first appointment to fill out some brief paperwork. In order to expedite the process you have the option of filling out the necessary paperwork online prior to your appointment. Just follow this link, and it will direct you to the proper forms. We dislike paperwork as much as you do, but want to learn as much as possible to provide the best treatment.

Your first appointment will last from 40-60 minutes during which we will ask about your past medical history and your current symptoms. We will ask you to go through some basic motions to see where your limitations may be, and this will guide your treatment, so please wear comfortable, loose clothing and footwear that will allow you to move freely.

Please bring your insurance card for us to copy and the prescription from your physician if they gave you one. We will need information including your insurance policy group number, birth date and that of the insurance subscriber if not yourself. We will call to verify physical therapy insurance benefits and suggest that you do the same. If the patient is under 18, a parent should accompany them for the first visit.

How often will I need physical therapy?

The length of treatment is highly variable based on diagnosis, the severity of your impairments, past medical history, etc. A comprehensive recovery plan with estimated frequency and duration of treatment will be determined by your physical therapist at your initial evaluation. Your progress will be consistently monitored and your treatment will be adjusted as needed. We also maintain close communication with your physician to optimize your rehabilitation outcomes.

What is the cost of treatment?

Because each treatment is individually customized, costs may vary per visit depending on what treatment is provided. Insurance benefits also vary by plan along with co-pays, deductibles, and co-insurance. If you have particular budget requirements, we will be happy to take those requirements into consideration when planning your treatment with you. Most appointments are 30-60 minutes in duration with average fees of $60 – $180 per visit. Insurance payments offset a portion of those fees. Your specific treatment costs will be estimated for you at the time of your first visit, after your treatment plan has been determined.

Do I have to pay at the time of visit?

Payment is due at time of service. Co-pays and deductibles will be collected from patients with insurance, with balance billed directly to insurers. Full payment will be collected from uninsured patients unless a payment plan has been prearranged. Major credit/debit cards are accepted.

What is the billing process?

In most cases, we will directly bill your insurance company for their portion of payment. Your portion (co-pays and deductibles) will be collected at the time of service. If you receive services “out-of-network”, we will collect your payment each visit and provide you with appropriate documentation for you to submit to your insurance company for reimbursement. Your payments will be estimated and discussed with you at your first appointment. Online payment options are available for remaining balances.

Can I bring my children with me to therapy?

We ask that you not bring children to your appointment if at all possible. We want to give you our full attention and have you pay attention to what you are feeling. Children can be a distraction and may compromise your treatment and that of other patients. You are always welcome to have a family member or caretaker accompany you to your appointment and wait for you in our waiting area.

Will it hurt?

In most cases, no. However, there are certain conditions that are inherently painful and a return to movement can cause a temporary increase in discomfort. Our goal is to make the rehabilitation process as painless as possible while still maximizing your outcomes. Pain can also be an excellent indicator of what to do and what to avoid. Communication with your therapist is crucial. Please speak up and let your therapist know how you are tolerating your treatment and they will indicate if your discomfort is “normal” or if treatment techniques need to be modified. Remember, we can’t optimize your treatment if we don’t know how you’re feeling.

How bad does my injury have to be to qualify me for physical therapy?

Please do not wait until your symptoms are severe before you see a physical therapist. Usually patients recover more quickly the earlier they receive treatment. If your injury is causing you discomfort, reducing your performance, or causing you worry, you should be seen.

What should I wear to my treatment session?

Wear comfortable, preferably loose-fitting, clothing to your sessions. You may be asked to change into a gown or clothing that we have on-hand if your clothing restricts movement or visibility required by your therapist.

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What types of exercises will I be performing?

We prefer to think of your activities as movement and performance solutions (MAPS) rather than exercises. Yes, they are that different! All will be safe, challenging, and constantly changing. More importantly they will be selected, calibrated, and progressed in response to your one-of-a-kind body, ability, sport, position, and goals. Each will be continually tuned to optimize closing your gap between what is and what could be. Unlike traditional sports exercise programs, MAPS are three-dimensional and sport-specific demanding authentic-athleticism! What you do will depend on how you do it. Always different – always more – nothing like you’ve done before.

Are their locker rooms for changing?

Our Sports Performance Institute operates in a variety of locations depending upon sport, season, and participants. You will be provided information about available facilities that are specific to your session. Changing facilities are available at our permanent location.

What type of clothing / workout gear do I need to bring?

Please wear your normal workout clothing and footwear. Your gear should allow you to move comfortably and confidently. If your session will be sport specific, you will want to bring the gear you would typically bring to practice. If your session is to take place outside, consider season and weather variability.

How much is the training service? Are their specific packages I purchase?

Fees vary… Four types of training packages are offered: Private (1 athlete), Semi-private (2-3 athletes), Group (4+ athletes), and Team (sized by sport). Four proficiency levels are accommodated: Novice, Intermediate, Advanced, and Elite. Fees also vary season and number of sessions purchased. Add $$$ numbers

I’m in great shape now, how does the Sports Performance Training get results?

Being in great shape gives one a favorable foundation on which to become a better athlete. Anyone can get in great shape but not everyone can be a great athlete. Fitness (flexibility, strength, cardio) is a prerequisite of athleticism. It’s necessary but not sufficient. The field is deep with competitors who are fit. The bench is filled with players sitting shoulder to shoulder who are in great shape. Every athlete can improve, even the top pros. All athletes want a competitive advantage. Sports Performance Institute finds and develops it in every athlete. How far do you want to go?

What type of equipment is used?

Sports performance enhancement is not fundamentally about equipment. What matters is exposing personal performance gaps, detecting specific biomechanical constraints, and eliminating performance barriers. When barriers are removed, performance naturally and spontaneously improves. Our core tools are really principles and strategies that we teach athletes to leverage their performance. We simply provoke their potential, bringing out that which is already in them. We use sport-specific natural forces created by body mass, gravity, momentum, and ground reactions. We use purposeful movement across three dimensional space. We harness explosive power through transformational muscle loading. We enhance balance, coordination, and agility through subconscious tuning the nervous system. And we do all that by using authentic sport-relevant tasks. We build on success rather than fight failure. Simple things like cones, balls, ropes, and bungee cords augment the experience.

My son or daughter is already talented at their sport – how can a physical therapist help them to excel?

Frankly, most physical therapists can’t help. An elite few can – they are Fellowship trained in Applied Functional Science and account for less than 1% of physical therapists nationally. Such is the talent on our team. We specialize in young talent, helping in three ways. First, we keep them safe and minimize their potential for injuries specific to their body, sport, position and level of play. Second, we find and fix subtle biomechanical issues that limit the athlete’s skill and physical performance. Third, we enhance performance attributes like balance, agility, and resiliency to prepare them to advance successfully to their next level of athletic challenge and achievement. Our specialization makes us uniquely qualified to treat and train the neuro-muscular- skeletal system for optimal athletic performance at any level of competition.

I don’t consider myself much of an athlete, what can the Sports Performance Institute do for me?

Though the program states Sports Performance Institute, It does not mean that the every day person cannot benefit from participating. The Sports Performance Institute challenges all athletes and the athlete in us all to do their best, whether it is for elite-level performance or enjoying an active lifestyle.

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